Privacy Policy
Information Collection
We collect personal information when you register, including name, contact details and payment information. Under Australian Privacy Principles, we only collect what's necessary for providing services. Data is stored securely in Australian-based servers with strict access controls and encryption protocols to prevent unauthorized access or disclosure.
Data Usage
Your information helps us deliver personalized services, process transactions and improve user experience. We comply with Australian data protection laws by ensuring data is only used for stated purposes. Analytics help optimize our platform while maintaining anonymity where possible. Marketing communications follow Australian Spam Act regulations with clear opt-out options.
Security Measures
We implement industry-standard security protocols including SSL encryption, two-factor authentication and regular audits. Australian cybersecurity frameworks guide our protection strategies. Staff undergo mandatory privacy training. Incident response plans meet Notifiable Data Breaches scheme requirements, ensuring prompt notification if Australian users' data is compromised.
Third-Party Sharing
Limited data sharing occurs with trusted Australian service providers for payment processing, analytics and customer support. Contracts mandate equivalent privacy standards. We never sell personal data. International transfers comply with Australian Privacy Act cross-border disclosure provisions, ensuring adequate protection regardless of data location.
Cookies & Tracking
Our cookie policy aligns with Australian privacy regulations. Essential cookies enable core functionality, while others enhance user experience. Clear consent mechanisms allow control over non-essential tracking. Browser settings can manage preferences. We provide detailed information about cookie purposes and durations to ensure transparent data practices.
Your Rights
Australian privacy laws grant you rights to access, correct or delete personal information. Requests are processed within 30 days as required by Australian regulations. You may opt-out of marketing or withdraw consent, subject to legal obligations. Our privacy officer handles inquiries and complaints according to OAIC guidelines, ensuring proper resolution channels.
Children's Privacy
We comply with Australian children's privacy protections by not knowingly collecting data from under-18s without parental consent. Age verification measures prevent unauthorized access. Parents may request information deletion for minors. Educational resources promote safe online practices in accordance with Australian digital safety standards for young internet users.
Policy Updates
Changes to this policy reflect evolving Australian privacy laws and technological advancements. Significant modifications trigger direct notifications to Australian users. Version control maintains transparency about effective dates. Continued use after updates constitutes acceptance. We archive previous versions for reference, ensuring compliance with Australian record-keeping requirements.
Contact Us
For privacy concerns, contact our Australian-based Data Protection Officer via email, phone or post. Complaints follow internal resolution processes meeting Australian regulatory timeframes. Unresolved issues may be escalated to OAIC. We provide free interpreter services for non-English speakers in accordance with Australian multicultural access requirements.